Other priorities for the department include “more agile processing of deferrals and instalment plans,” continuing to advance the digitalisation of the entire process, and improving taxpayer assistance tools “when taxpayers choose to prepare their own self-assessments.”
BETTER TAXPAYER SERVICE
During his address, the head of the Tax Directorate explained that in July the Directorate General went from six to seven services following the creation of “a new taxpayer service” to give it greater importance. “This assistance will be provided through every possible channel, from the most advanced, such as the Clara platform, to the most traditional, such as in-person assistance, which will be provided mainly through the provincial offices.”
Finally, Pozuelo recalled that the responsibilities of his Directorate General can be grouped into two areas: on the one hand, “tax policy, closely linked to spending and debt levels,” and on the other, “the application of the Aragonese tax system.”
In this regard, he stressed that “the foundation is the governing agreement in force throughout this legislative term,” which includes a 99% reduction in Inheritance Tax for Group 2 and an annual 0.25% reduction in personal income tax (IRPF).
CONCERN ABOUT IN-PERSON ASSISTANCE
Socialist parliamentarian Óscar Galeano denounced that “these general guidelines are the same as those established in 2023” because “political action has been lost for three years and we have returned to square one.” He also asked Pozuelo whether “residents of municipalities will be able to choose or will be forced to use the online channel.”
CHA legislator Verónica Villagrasa argued that the Directorate General “has a relevant position within the administration because it is responsible for managing the fundamental tools that contribute to territorial balance in the region.” IU spokesperson Marta Abengochea said that, for her parliamentary group, “what most improves people’s lives is fair tax policy,” and that “it is necessary for us to know the ideology behind fiscal policy.”
For the People’s Party, legislator Lorena Tabanera highlighted “improving services for citizens, rationalising the provision of public services and reducing citizens’ tax burden” as the Directorate General’s priorities during the current legislative term. Meanwhile, Lorena García (Vox) recalled that the governing agreement “establishes a 0.25% reduction in personal income tax from 2027 in the first four brackets” and that they support “a reduction in fees and public charges” and “a differentiated tax system for rural areas as a measure of territorial cohesion.”
