The complaint was filed with the Directorate-General for the Interior and Civil Protection of the Government of Aragon, the association said in a statement on Wednesday. Facua said it had “been able to verify” that the festival’s website lists as a condition that “bringing food or drink from outside is not allowed” and that the venue offers various food options.
In addition, the organizers state that the festival’s conditions provide that “the permitted exit time will be from 5:00 p.m. to 9:00 p.m., and attendees may re-enter whenever they wish while the festival lasts.” However, after 9:00 p.m., attendees are allowed to leave the venue but cannot return afterward.
FACUA QUESTIONS THE FESTIVAL’S ACCESS CONDITIONS
In response to this situation, Facua contacted the Government of Aragon to ask whether, as provided for under regional regulations governing public events, these conditions imposed by Vive Latino had been “approved” by the Aragonese administration—in other words, whether the competent authority had been informed of them and given its consent.
The Government of Aragon replied to the association, stating that “the Directorate-General for the Interior and Emergencies of the Government of Aragon has not approved any specific admission conditions, instructions or rules for the Vive Latino festival in its 2026 edition.”
GOVERNMENT OF ARAGON SAYS IT DID NOT APPROVE THE RULES
Facua maintains that the ban on bringing food from outside is not based on security, hygiene or any other objective reason, but exclusively on economic motivations and the aim of increasing profits from consumption inside the venue.
“Thus, this practice amounts to the indirect imposition of unsolicited ancillary services, as well as a limitation of users’ rights and an imbalance in contractual relations to the detriment of consumers. Eating and drinking inside the venue is allowed; the only prohibition applies when the food has not been purchased inside,” the association said.
Regarding the ban on re-entry after a certain time, Facua considers that the measure is based “solely and exclusively on profitability criteria for the promoter,” arguing that the company seeks to increase its revenue through this restriction.
FACUA CALLS FOR POSSIBLE ABUSIVE CLAUSES TO BE INVESTIGATED
The association added that “there is no justification for applying this rule, because if entering and leaving the venue could affect the normal running of the event or pose a security problem, re-entry would not be allowed at any point during the event.”
For all these reasons, Facua urged the Directorate-General for the Interior and Civil Protection of the Government of Aragon to investigate Vive Latino Zaragoza over the possible imposition of abusive clauses and, where appropriate, open the corresponding sanctioning proceedings.
